Sarus is the global tax support vendor for the entire indirect tax platform for this Fortune 500 client. A co-located, onshore and offshore team provides 24/5 support (24/7 on call) to global Tax It, Tax PMO and various businesses across North America, Europe, Asia and Brazil. Sarus team’s expertise in the tax support services has helped in reducing the case count by a staggering 50% resulting in reduced cost to client. Creation of internal IT and external user knowledge base documents as well as implementation of automation solutions and complex configurations have helped in the significant drop in the repetitive cases. Sarus has been productively engaged with this client for the last six years.
Team Sarus successfully implemented One Source Indirect Tax Determination (Sabrix) for client businesses in US, Canada, EMEA, APAC, and LATAM regions. Sarus had a blend of onshore and offshore resources coordinating with client teams in 3-4 different international time zones. The implementation helped the client in significantly scaling down the man hours, erroneous tax payments, 3rd party consulting expenses and provided better audit visibility. Sarus has been partnered with this client for more than 5 years.
Sarus has been the preferred indirect tax implementation and tax support vendor for this Fortune 500 client with complex global tax environment. Sarus onshore (USA), offshore (India) and near shore (Mexico) teams work round the clock to ensure seamless and smooth tax determination and calculation on millions of transactions every day. The projects here have a truly global footprint with some of the most complex indirect tax implementations anywhere. Sarus is also the tax support vendor with this client supporting multiple production instances of different ERPs. Sarus has bee a valued tax automaton partner at this client for over 12 years.
Sarus helped in upgrading the Sabrix tax environment for this multi-national client which has operation in over 35 countries. Objectives included upgrading the Adapter, Tax Engine and the Reporting Module. This upgrade made the client to be 100% tax compliant and ensured the right tax is collected and paid. Sarus played a major role in saving the IT expenses to the client close to a million dollar by delivering 100% offshore services. Sarus has been their growth partner supporting all their M&A and serving them for close to a decade.
Oracle Fusion OCI with Vertex along with Inventory movement
Sarus was the key implementer for the migration of Oracle R12 / One Source Tax Determination solution to Oracle Fusion / Vertex On-Demand. This project was more than a typical lift-and-shift as Sarus reviewed the original configurations that were present in existing systems and worked to identify any gaps as well as inconsistencies. This was to enhance the integration as well as to ensure compliance. This was for the US, CA, and Latin America for both OTC, P2P, and inventory movement.
Avalara’s AvaTax with NetSuite and Zuora
Leading SaaS software computer service company that specializes in providing software as a service platform for the real estate & hospitality industry. This was a new implementation of AvaTax with NetSuite and Zuora; from initial requirements gathering, design specification, along with the configuration to the financial systems and AvaTax. Other services provided included testing, production migration and post go-live hyper-care.
Vertex Production Support
Sarus provides ongoing production support to a US leading multinational e-commerce company that facilitates consumer-to-consumer and business-to-consumer sales through its websites. Sarus provides support at both the technical and functional levels for all Vertex / SAP environments deployed. Sarus also provides artificial intelligence support for tax categories within Vertex.
Sabrix / OneSource Support
Sarus continues to provide ongoing production support to a large international industrial service company, also one of the world’s largest oil field services companies for oil drilling, formation evaluation, completion, production, and reservoir consulting. Support is provided for the OneSource Platform for Determination, Sales, Use & VAT Compliance, and Exemption Certificate Management.